Frequently Asked Question's

Do I need to choose a cake from your gallery?

No, all my cakes are custom cakes made to order.  If you have a design or theme in mind please contact me on 07956 944504 or via Contact us tab to discuss how I can create an individual cake perfect for you.

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Do you deliver?

Yes, I deliver free of charge within a 5 mile radius of Wingate, Durham. 

Having your cake hand delivered gives Cake Inspirations the responsibility for ensuring that your cake arrives in perfect condition and on time.

Venues over 5 miles are subject to an additional charge, please contact me for a quote.  Alternatively, you are welcome to collect your cake in person.

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How far in advance due I need to book my cake?

I will endeavour to do everything I can to accommodate your order, however I work to a maximum number of cakes per week to ensure each cake is produced to the highest of standard.

 

Usually a minimum of 2 weeks notice is sufficient, however to avoid disappointment please order as early as possible to secure your date. 

 

*Please Note: 3 months notice is required for our rich fruit cakes to ensure they mature to their best.

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How do I place an order?

To place an order you can contact me using the enquiry form

Or call me on 0795 944504. 

Or email your enquiry to carolehall@cakeinspirations.net

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Can I order a cake at short notice?

Yes you may be able to order a cake at short notice.  It may be possible to accept your order depending on how many bookings I have and depending how much time is needed to create your design.

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Can I choose a different flavour cake for each tier?

Yes, you can have different flavours for each tier or you can have them all the same.  The choice is yours.

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How do I book a cake ?

If you want a quote or to book a cake or just to discuss a possible design please contact me using the enquiry form or call me on 07956 944504.  Alternatively you can email your enquiry to carolehall@cakeinspirations.net

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How & When do I pay?

Payments must be paid in full by bank transfer at the time of booking, which is non-transferable and non-refundable. Your oder will be confirmed on receipt of payment .  No guarantees can be given on availability until the payment has been received.

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Do you cater for special dietary requirements?

All cakes are baked to order from our family kitchen, which has been registered with the local authority Environmental Health agency and awarded a food hygiene rating of 5.  As I don't have a designated kitchen for allergen free baking I regret I am unable to guarantee my cakes are free from specific allergens.

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What if I am allergic to certain products?

Please be aware that whilst your chosen cake may not be made with ingredients containing specific allergens, it is prepared in a kitchen where other allergens may be present. A full list of ingredients and allergens for each product is available upon request.  Please also note raw materials used may have been produced in a factory where other allergens are present.    

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